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FAQ

What does VPN mean? svg>


VPN stands for Virtual Private Network.
 The main purpose of our service is to ensure your security and privacy.
 To do this, VPN99 encrypts the traffic you transmit over the network.

How does VPN work? svg>

A VPN adds a new network interface to the system functioning in such a way as if your device was connected to a private network directly. It also changes your IP address and encrypts all traffic. VPN provides for receipt and transfer of information over public networks (e.g. via the Internet) as well as if your device was connected to a private network directly, using the same security policies and providing access to the private network resources.

What is the difference between a proxy servers and VPN service? svg>

VPN-connections are much more stable and encrypted, unlike proxy. Not all programs are able to work with proxy servers and many of them require further configuration. If you are using a VPN, then you do not need to configure each application individually.

How can I connect to VPN99? svg>

Nothing could be simpler. Just visit page select your OS and follow step-by-step instructions

 

Can I set it up on my smartTV or Apple TV? svg>

The only solution will be to connect these devices via a Wi-Fi router.

Do you offer a free trial? svg>


No, we do not offer a free trial. But we provide a 24-hour money-back guarantee.

How is my privacy maintained? svg>


When you connect to VPN99.net, a “Tunnel” is created. In other words, it's a secure connection between you and us. All data in this ‘Tunnel” is encrypted and only you will know what is being transmitted.
 Your data is encrypted to 2048 bits. It's a sufficient level of security that still allows us to maintain high level of performance, even on older computers and lower powered devices such as smartphones or netbooks.

Is your application available for all operating systems? svg>

Yes. VPN works along with your ISP to create a secure connection between your computer and our servers.
 VPN99 does not replace your ISP, it's designed to protect the data you transmit from being intercepted by a third party.

Do you save log files? svg>

VPN99 has a strict no-logging policy.

Are there any technical limitations to using VPN ? svg>

We block torrent traffic only

What countries are available? svg>

Currently we have server in these countries: Germany, Netherlands, Russia, United Kingdom and USA (New York and Dallas),



Whats payment time frame ? svg>

We offer a different payment time frames for our users:

 - 1 month 

 - 3 months 

 - 6 months 

 - 12 months 

 - 24 months 


How many devices can I connect at the same time? svg>

You can connect up to 2 devices simultaneously.